:root {
  --secretaria-cobalt: var(--soceo-primary, #7839ee);
  --secretaria-cobalt-dark: var(--soceo-primary-hover, #6728d4);
  --secretaria-ink: #17171d;
  --secretaria-muted: #696973;
  --secretaria-surface: #ffffff;
  --secretaria-soft: #f7f7fb;
  --secretaria-border: rgba(23, 23, 29, .12);
  --secretaria-focus: rgba(120, 57, 238, .42);
  --secretaria-online: #218a5b;
}

@media (min-width: 601px) {
  /* HUD desktop: a Secretária ancora o conjunto inteiro a 24 px do canto. */
  body.mix-secretaria-mounted .mix-skip-cta {
    right: 90px;
    bottom: 24px;
    width: 184px;
    min-width: 184px;
  }

  body.mix-secretaria-mounted .lp-franquias-root.mix-story-active .hero-chrome.counter {
    right: 286px !important;
    bottom: 40px !important;
    left: auto !important;
    top: auto !important;
  }

  body.mix-secretaria-mounted .lp-franquias-root.mix-story-active .mix-hero-prog {
    right: 24px !important;
    bottom: 90px !important;
    left: auto !important;
    top: auto !important;
    width: 250px !important;
  }
}

.mix-secretaria-launcher {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 2000001;
  width: 54px;
  height: 54px;
  display: grid;
  place-items: center;
  padding: 0;
  border: 2px solid #fff;
  border-radius: 50%;
  background: linear-gradient(145deg, var(--soceo-violet-500, #875bf7) 0%, var(--secretaria-cobalt) 56%, var(--soceo-violet-800, #5b21c9) 100%);
  box-shadow:
    0 0 0 2px rgba(125, 146, 255, .74),
    0 12px 30px rgba(34, 39, 173, .28);
  color: #fff;
  cursor: pointer;
  opacity: 1;
  visibility: visible;
  transform: translateZ(0);
  transition: transform 180ms ease, box-shadow 180ms ease, opacity 160ms ease, visibility 0s;
  touch-action: manipulation;
}

body.mix-secretaria-in-hero .mix-secretaria-launcher {
  right: 24px;
  bottom: 24px;
}

.mix-secretaria-launcher:hover {
  transform: translateY(-2px) scale(1.025);
  box-shadow:
    0 0 0 2px rgba(125, 146, 255, .88),
    0 16px 36px rgba(34, 39, 173, .34);
}

.mix-secretaria-launcher:active { transform: translateY(0) scale(.96); }
.mix-secretaria-launcher:focus-visible { outline: 4px solid var(--secretaria-focus); outline-offset: 5px; }

.mix-secretaria-launcher svg {
  width: 24px;
  height: 24px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.mix-secretaria-launcher::before {
  content: "";
  position: absolute;
  inset: -7px;
  border: 1px solid rgba(128, 150, 255, .34);
  border-radius: inherit;
  opacity: 0;
  transform: scale(.9);
  pointer-events: none;
}

.mix-secretaria-launcher.has-unread::before {
  animation: mix-secretaria-pulse 2s ease-out infinite;
}

.mix-secretaria-badge {
  position: absolute;
  top: -5px;
  right: -5px;
  min-width: 20px;
  height: 20px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0 5px;
  border: 2px solid #fff;
  border-radius: 999px;
  background: #ff4d68;
  color: #fff;
  font: 800 10px/1 Inter, Arial, sans-serif;
  box-shadow: 0 4px 12px rgba(134, 20, 46, .28);
}

.mix-secretaria-badge[hidden] { display: none !important; }

.mix-secretaria-compact {
  box-sizing: border-box;
  position: fixed;
  right: 24px;
  bottom: 96px;
  z-index: 2000002;
  width: min(340px, calc(100vw - 32px));
  overflow: hidden;
  border: 1px solid rgba(22, 22, 29, .08);
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 18px 54px rgba(20, 20, 40, .18), 0 4px 14px rgba(20, 20, 40, .08);
  color: var(--secretaria-ink);
  font-family: Inter, Arial, sans-serif;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(12px) scale(.985);
  transform-origin: 88% 100%;
  transition:
    opacity 180ms ease,
    transform 260ms cubic-bezier(.16, 1, .3, 1),
    visibility 0s linear 260ms;
}

body.mix-secretaria-in-hero .mix-secretaria-compact {
  right: 24px;
  bottom: 92px;
}

body.mix-secretaria-compact-open .mix-secretaria-compact {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: none;
  transition-delay: 0s;
}

.mix-secretaria-compact-trigger {
  width: 100%;
  min-height: 72px;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  align-items: center;
  gap: 12px;
  padding: 14px 16px 10px;
  border: 0;
  background: #fff;
  color: inherit;
  text-align: left;
  cursor: pointer;
}

.mix-secretaria-compact-trigger:focus-visible,
.mix-secretaria-compact-cta:focus-visible,
.mix-secretaria-compact-question:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: -3px;
}

.mix-secretaria-compact-avatar {
  position: relative;
  width: 44px;
  height: 44px;
  display: block;
  overflow: visible;
  border: 2px solid rgba(255, 255, 255, .94);
  border-radius: 50%;
  background: #e9e5df;
  box-shadow: 0 0 0 1px rgba(52, 60, 237, .28), 0 5px 14px rgba(40, 45, 180, .18);
}

.mix-secretaria-compact-avatar::after {
  content: "";
  position: absolute;
  right: -1px;
  bottom: -1px;
  width: 8px;
  height: 8px;
  border: 2px solid #fff;
  border-radius: 50%;
  background: #35d786;
}

.mix-secretaria-compact-avatar img {
  width: 100%;
  height: 100%;
  display: block;
  border-radius: 50%;
  object-fit: cover;
}

.mix-secretaria-compact-identity { min-width: 0; }
.mix-secretaria-compact-identity strong {
  display: block;
  font-family: "Bricolage Grotesque", "Polysans Neutral", Inter, Arial, sans-serif;
  font-size: 15px;
  line-height: 1.1;
  font-weight: 700;
  letter-spacing: -.012em;
}
.mix-secretaria-compact-identity small {
  display: block;
  margin-top: 3px;
  color: #71727b;
  font-size: 11px;
  line-height: 1.2;
  font-weight: 550;
}

.mix-secretaria-compact-actions {
  display: grid;
  gap: 7px;
  margin: 0 16px 10px;
  opacity: 1;
  pointer-events: auto;
  transform: none;
}

.mix-secretaria-compact-cta {
  width: 100%;
  min-height: 44px;
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr) 20px;
  align-items: center;
  gap: 10px;
  padding: 8px 12px;
  border: 1px solid rgba(79, 70, 229, .22);
  border-radius: 12px;
  background: #f8f8ff;
  color: #3439df;
  font: 650 13px/1.2 Inter, Arial, sans-serif;
  text-align: left;
  cursor: pointer;
  transition: background-color 160ms ease, border-color 160ms ease, color 160ms ease;
}

.mix-secretaria-compact-cta:hover {
  border-color: rgba(79, 70, 229, .38);
  background: #f2f1ff;
  color: #292fc9;
}

.mix-secretaria-compact-cta:active {
  background: #eceaff;
}

.mix-secretaria-compact-cta svg {
  width: 20px;
  height: 20px;
  display: block;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.mix-secretaria-compact-cta-chevron {
  justify-self: end;
}

.mix-secretaria-compact-question {
  width: 100%;
  min-height: 48px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 10px 0 13px;
  border: 1px solid rgba(52, 60, 237, .34);
  border-radius: 9px;
  background: #fff;
  color: #858690;
  font: 500 12.5px/1 Inter, Arial, sans-serif;
  text-align: left;
  cursor: pointer;
}

.mix-secretaria-compact-question svg {
  width: 30px;
  height: 30px;
  flex: 0 0 auto;
  padding: 6px;
  box-sizing: border-box;
  border-radius: 50%;
  background: #eef0f3;
  fill: none;
  stroke: #8a8d95;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.mix-secretaria-compact-privacy {
  margin: 0;
  padding: 0 18px 14px;
  color: var(--secretaria-muted);
  font-size: 10.5px;
  line-height: 1.45;
  text-align: center;
  opacity: 1;
  pointer-events: auto;
  transform: none;
}

.mix-secretaria-compact-privacy a {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.mix-secretaria-compact-privacy a:focus-visible {
  border-radius: 2px;
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-panel {
  position: fixed;
  right: 24px;
  bottom: 96px;
  z-index: 2000002;
  width: min(340px, calc(100vw - 32px));
  height: min(640px, calc(100dvh - 128px));
  min-height: 500px;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(23, 23, 29, .10);
  border-radius: 20px;
  background: var(--secretaria-surface);
  box-shadow: 0 30px 90px rgba(20, 20, 40, .20), 0 8px 24px rgba(20, 20, 40, .10);
  color: var(--secretaria-ink);
  font-family: Inter, Arial, sans-serif;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(16px) scale(.975);
  transform-origin: 88% 100%;
  transition:
    opacity 180ms ease,
    transform 260ms cubic-bezier(.16, 1, .3, 1),
    visibility 0s linear 260ms;
}

body.mix-secretaria-in-hero .mix-secretaria-panel {
  right: 24px;
  bottom: 92px;
}

body.mix-secretaria-open .mix-secretaria-panel {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0) scale(1);
  transition-delay: 0s;
}

body.mix-secretaria-morphing .mix-secretaria-panel {
  z-index: 2000002;
  opacity: 1;
  visibility: visible;
  pointer-events: none;
  transform: none;
  transition: none;
  will-change: clip-path, box-shadow;
}

body.mix-secretaria-morphing .mix-secretaria-compact {
  z-index: 2000003;
  pointer-events: none;
  will-change: opacity, transform;
}

body.mix-secretaria-morphing .mix-secretaria-header,
body.mix-secretaria-morphing .mix-secretaria-log,
body.mix-secretaria-morphing .mix-secretaria-dock {
  will-change: opacity, transform;
}

body.mix-secretaria-open:not(.mix-secretaria-morphing):not(.mix-secretaria-compact-open) .mix-secretaria-compact {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(12px) scale(.985);
  transition: none;
}

body.mix-secretaria-over-footer .mix-secretaria-launcher,
body.mix-secretaria-over-footer .mix-secretaria-compact {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(8px) scale(.94);
  transition:
    opacity 160ms ease,
    transform 160ms ease,
    visibility 0s linear 160ms;
}

.mix-secretaria-header {
  position: relative;
  flex: 0 0 auto;
  min-height: 84px;
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr) 44px;
  align-items: center;
  gap: 11px;
  padding: 12px 12px 12px 16px;
  border-bottom: 1px solid var(--secretaria-border);
  background: #fff;
  color: var(--secretaria-ink);
}

.mix-secretaria-avatar {
  position: relative;
  width: 46px;
  height: 46px;
  display: block;
  border: 2px solid #fff;
  border-radius: 50%;
  background: #e9e5df;
  box-shadow: 0 0 0 1px rgba(52, 60, 237, .20), 0 5px 14px rgba(26, 29, 89, .12);
}

.mix-secretaria-avatar img {
  width: 100%;
  height: 100%;
  display: block;
  border-radius: 50%;
  object-fit: cover;
}

.mix-secretaria-avatar::after {
  content: "";
  position: absolute;
  right: 0;
  bottom: 1px;
  width: 9px;
  height: 9px;
  border: 2px solid #fff;
  border-radius: 50%;
  background: var(--secretaria-online);
}

.mix-secretaria-identity { min-width: 0; }
.mix-secretaria-identity strong {
  display: block;
  overflow: hidden;
  font-family: "Bricolage Grotesque", "Polysans Neutral", Inter, Arial, sans-serif;
  font-size: 17px;
  line-height: 1.1;
  font-weight: 700;
  letter-spacing: -.015em;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.mix-secretaria-identity .mix-secretaria-role {
  display: block;
  margin-top: 2px;
  overflow: hidden;
  color: var(--secretaria-muted);
  font-size: 11px;
  line-height: 1.2;
  font-weight: 500;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.mix-secretaria-identity .mix-secretaria-status {
  display: flex;
  align-items: center;
  gap: 5px;
  margin-top: 3px;
  color: #39735a;
  font-size: 10.5px;
  line-height: 1.1;
  font-weight: 650;
}

.mix-secretaria-status i {
  width: 6px;
  height: 6px;
  flex: 0 0 6px;
  border-radius: 50%;
  background: var(--secretaria-online);
  box-shadow: 0 0 0 3px rgba(33, 138, 91, .10);
}

.mix-secretaria-close {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  padding: 0;
  border: 0;
  border-radius: 50%;
  background: transparent;
  color: #555660;
  cursor: pointer;
  transition: background-color 180ms ease, transform 180ms ease;
  touch-action: manipulation;
}
.mix-secretaria-close:hover { background: #f1f1f6; color: var(--secretaria-ink); transform: rotate(3deg); }
.mix-secretaria-close:focus-visible { outline: 3px solid var(--secretaria-focus); outline-offset: -3px; }
.mix-secretaria-close svg { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; }

.mix-secretaria-log {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 18px 16px 24px;
  background: var(--secretaria-soft);
  scrollbar-width: thin;
  scrollbar-color: rgba(52, 60, 237, .25) transparent;
}

.mix-secretaria-session-label {
  margin: 0 0 16px;
  color: var(--secretaria-muted);
  font-size: 11px;
  line-height: 1.2;
  font-weight: 500;
  text-align: center;
}

.mix-secretaria-message-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  margin: 0 0 12px;
}

.mix-secretaria-message-row.is-user { justify-content: flex-end; }

.mix-secretaria-message-avatar {
  width: 28px;
  height: 28px;
  flex: 0 0 28px;
  display: block;
  border: 1px solid rgba(23, 23, 29, .08);
  border-radius: 50%;
  object-fit: cover;
  box-shadow: 0 2px 8px rgba(20, 20, 40, .10);
}

.mix-secretaria-message {
  width: fit-content;
  max-width: calc(88% - 36px);
  margin: 0;
  padding: 11px 13px;
  border-radius: 5px 15px 15px 15px;
  border: 1px solid rgba(23, 23, 29, .08);
  background: #fff;
  color: #25252b;
  font-size: 13.5px;
  line-height: 1.46;
  font-weight: 450;
  white-space: pre-wrap;
  word-break: break-word;
  animation: mix-secretaria-message-in 260ms cubic-bezier(.16, 1, .3, 1) both;
}

.mix-secretaria-message.is-user {
  max-width: 84%;
  border-radius: 15px 5px 15px 15px;
  border-color: transparent;
  background: var(--secretaria-cobalt);
  color: #fff;
}

.mix-secretaria-message.is-error {
  border: 1px solid rgba(180, 120, 20, .18);
  background: #fff8e8;
  color: #674814;
}

/* Markdown renderizado.
   A bolha de texto simples continua com pre-wrap, que é o que preserva as
   quebras de linha de hoje. Quando a resposta vira blocos reais (p, ul, ol),
   pre-wrap passaria a somar espaço em branco do fonte ao espaçamento dos
   blocos, então só nesse caso ele sai. */
.mix-secretaria-message.is-markdown { white-space: normal; }

.mix-secretaria-message.is-markdown > :first-child { margin-top: 0; }
.mix-secretaria-message.is-markdown > :last-child { margin-bottom: 0; }

.mix-secretaria-message.is-markdown p { margin: 0 0 8px; }

.mix-secretaria-message.is-markdown h4,
.mix-secretaria-message.is-markdown h5,
.mix-secretaria-message.is-markdown h6 {
  margin: 12px 0 6px;
  font-size: 13.5px;
  font-weight: 700;
  line-height: 1.35;
  letter-spacing: -.01em;
  color: #17171d;
}

.mix-secretaria-message.is-markdown ul,
.mix-secretaria-message.is-markdown ol {
  margin: 0 0 8px;
  padding-left: 18px;
}
.mix-secretaria-message.is-markdown li { margin: 0 0 3px; }
.mix-secretaria-message.is-markdown li::marker { color: #7a7a86; }

.mix-secretaria-message.is-markdown strong { font-weight: 700; }
.mix-secretaria-message.is-markdown em { font-style: italic; }

.mix-secretaria-message.is-markdown a {
  color: #252dcc;
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 2px;
  /* Uma URL longa não pode empurrar a largura da bolha no mobile. */
  word-break: break-word;
  overflow-wrap: anywhere;
}

.mix-secretaria-message.is-markdown code {
  padding: 1px 5px;
  border-radius: 4px;
  background: rgba(23, 23, 29, .06);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: .92em;
  overflow-wrap: anywhere;
}

.mix-secretaria-message.is-markdown pre {
  margin: 0 0 8px;
  padding: 9px 11px;
  border-radius: 8px;
  background: rgba(23, 23, 29, .06);
  /* Bloco largo rola dentro de si mesmo em vez de estourar o painel. */
  overflow-x: auto;
  max-width: 100%;
}
.mix-secretaria-message.is-markdown pre code {
  padding: 0;
  background: none;
  white-space: pre;
}

.mix-secretaria-message.is-markdown blockquote {
  margin: 0 0 8px;
  padding-left: 10px;
  border-left: 2px solid rgba(23, 23, 29, .14);
  color: #4a4a55;
}

/* Continuidade ocupa a mesma faixa de um cartão: é decisão, não conversa. */
.mix-secretaria-message.is-continuity {
  max-width: calc(94% - 36px);
  white-space: normal;
  padding: 0;
  overflow: hidden;
}

/* Cartão de agendamento: o resumo exato antes da confirmação. */
.mix-secretaria-message.is-booking,
.mix-secretaria-message.is-scheduling {
  max-width: calc(94% - 36px);
  white-space: normal;
  padding: 0;
  overflow: hidden;
}

.mix-secretaria-booking,
.mix-secretaria-scheduling { padding: 12px 13px; }

.mix-secretaria-booking-title {
  margin: 0 0 9px;
  font-size: 13.5px;
  font-weight: 700;
  color: #17171d;
}

.mix-secretaria-booking-details {
  display: grid;
  gap: 4px;
  margin: 0 0 11px;
}
.mix-secretaria-booking-details > div {
  display: grid;
  /* Rótulo curto e coluna estreita: o e-mail precisa caber inteiro, senão
     quebra no meio da palavra e fica ilegível. */
  grid-template-columns: 62px minmax(0, 1fr);
  gap: 10px;
  align-items: baseline;
}
.mix-secretaria-booking-details dt {
  margin: 0;
  font-size: 12px;
  color: #6c6c78;
}
.mix-secretaria-booking-details dd {
  margin: 0;
  font-size: 12.5px;
  font-weight: 600;
  color: #25252b;
  /* E-mail longo quebra dentro da célula em vez de alargar o painel. */
  overflow-wrap: anywhere;
}

.mix-secretaria-scheduling-hint {
  margin: -2px 0 10px;
  color: #5f5f6b;
  font-size: 12px;
  line-height: 1.45;
}

.mix-secretaria-scheduling-slots {
  display: grid;
  gap: 8px;
}

.mix-secretaria-scheduling-slots > button {
  display: flex;
  align-items: center;
  width: 100%;
  min-height: 44px;
  padding: 9px 11px;
  border: 1px solid rgba(37, 45, 204, .2);
  border-radius: 9px;
  background: rgba(37, 45, 204, .045);
  color: #25252b;
  font: inherit;
  font-size: 13px;
  font-weight: 650;
  text-align: left;
  cursor: pointer;
  transition: background-color 180ms ease, border-color 180ms ease;
}

.mix-secretaria-scheduling-slots > button:hover {
  border-color: rgba(37, 45, 204, .45);
  background: rgba(37, 45, 204, .09);
}

.mix-secretaria-scheduling-slots > button:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-scheduling-fields {
  display: grid;
  gap: 9px;
  margin: 0 0 11px;
}

.mix-secretaria-scheduling-field {
  display: grid;
  gap: 4px;
}

.mix-secretaria-scheduling-field > span:first-child {
  color: #5f5f6b;
  font-size: 12px;
}

.mix-secretaria-scheduling-field > input {
  width: 100%;
  box-sizing: border-box;
  min-height: 44px;
  padding: 9px 11px;
  border: 1px solid rgba(23, 23, 29, .16);
  border-radius: 9px;
  background: #fff;
  color: #17171d;
  font: inherit;
  font-size: 16px;
}

.mix-secretaria-scheduling-field > input:focus-visible {
  outline: 2px solid var(--secretaria-cobalt);
  outline-offset: 1px;
}

.mix-secretaria-scheduling-field > input[aria-invalid="true"] { border-color: #a43d2c; }
.mix-secretaria-scheduling-field > input:disabled { opacity: .6; }

.mix-secretaria-scheduling-field-error {
  color: #8a3324;
  font-size: 12px;
  line-height: 1.4;
}

.mix-secretaria-booking-confirm {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  min-height: 44px;
  padding: 9px 14px;
  border: 0;
  border-radius: 9px;
  background: var(--secretaria-cobalt);
  color: #fff;
  font: inherit;
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
}
.mix-secretaria-booking-confirm:hover:not(:disabled) { filter: brightness(1.08); }
.mix-secretaria-booking-confirm:disabled { opacity: .55; cursor: progress; }
.mix-secretaria-booking-confirm:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-booking-status:empty { display: none; }
.mix-secretaria-booking-status {
  margin: 9px 0 0;
  font-size: 12px;
  line-height: 1.45;
  color: #674814;
}
.mix-secretaria-booking[data-booking-state="confirmed"] .mix-secretaria-booking-status { color: #1c6b3f; }
.mix-secretaria-booking[data-booking-state="failed"] .mix-secretaria-booking-status { color: #8a3324; }
.mix-secretaria-scheduling[data-scheduling-state="confirmed"] .mix-secretaria-booking-status { color: #1c6b3f; }
.mix-secretaria-scheduling[data-scheduling-state="closed_error"] .mix-secretaria-booking-status,
.mix-secretaria-scheduling[data-scheduling-state="recoverable_error"] .mix-secretaria-booking-status { color: #8a3324; }
/* Agendamento encerrado: o resumo continua legível, mas apagado, para não
   competir com a mensagem que diz o que fazer agora. */
.mix-secretaria-booking[data-booking-state="failed"] .mix-secretaria-booking-details { opacity: .6; }
.mix-secretaria-scheduling[data-scheduling-state="closed_error"] .mix-secretaria-booking-details { opacity: .6; }

/* Atalho de resposta: campo de escolha vira botão logo abaixo da bolha da
   pergunta, dentro da conversa. Usa o mesmo raio das ações do chat — 9 px, o
   dos horários, do confirmar do agendamento e do campo compacto — para ler como
   parte da interface, não como um enxerto. O que o separa das decisões de
   cartão (continuidade, agendamento) é o lugar, não a forma: aqui ela só
   responde mais rápido do que digitando, ali escolhe um caminho. Alvo de 44 px
   porque a descoberta inteira costuma acontecer no celular. */
.mix-secretaria-options-row {
  display: flex;
  /* 28 px do avatar + 8 px do gap da linha: os atalhos nascem sob a bolha da
     Secretária, nunca sob o retrato dela. */
  padding-left: 36px;
  margin: -4px 0 12px;
}

.mix-secretaria-options {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  min-width: 0;
  max-width: 100%;
}

.mix-secretaria-option {
  flex: 0 1 auto;
  min-width: 0;
  max-width: 100%;
  min-height: 44px;
  box-sizing: border-box;
  padding: 9px 14px;
  border: 1px solid rgba(52, 57, 223, .28);
  border-radius: 9px;
  background: #fff;
  color: #2b30bd;
  font: 650 12.5px/1.25 Inter, Arial, sans-serif;
  text-align: left;
  overflow-wrap: anywhere;
  cursor: pointer;
  transition: background-color 160ms ease, border-color 160ms ease;
}

.mix-secretaria-option:hover {
  border-color: rgba(52, 57, 223, .5);
  background: #f4f4ff;
}

.mix-secretaria-option:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

/* Continuidade é um convite, não um alerta: o cartão fica no fluxo da conversa,
   nunca antecipa o que a Secretária sabe e oferece as saídas com o mesmo peso.
   Alvo mínimo de 44 px porque a decisão costuma ser tomada no celular. */
.mix-secretaria-continuity {
  box-sizing: border-box;
  display: grid;
  gap: 10px;
  min-width: 0;
  padding: 12px;
  border: 1px solid rgba(37, 45, 204, .14);
  border-radius: 10px;
  background: rgba(37, 45, 204, .035);
}

/* No dock ele é um controle discreto e permanente, não um cartão de conversa. */
.mix-secretaria-continuity.is-inline {
  display: grid;
  gap: 7px;
  margin: 0;
  padding: 0;
  border: 0;
  background: transparent;
}

.mix-secretaria-continuity.is-inline[hidden] { display: none !important; }

/* Em repouso é só um link discreto; as ações aparecem sob demanda para não
   competirem com o CTA de reunião nem com o composer. */
.mix-secretaria-continuity-toggle {
  justify-self: start;
  padding: 2px 0;
  border: 0;
  background: transparent;
  color: var(--secretaria-muted);
  font: 600 10.5px/1.4 Inter, Arial, sans-serif;
  text-decoration: underline;
  text-underline-offset: 2px;
  cursor: pointer;
}

.mix-secretaria-continuity-toggle:hover { color: #4a4a55; }

.mix-secretaria-continuity-toggle:focus-visible {
  border-radius: 3px;
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-continuity.is-inline .mix-secretaria-continuity-actions[hidden] { display: none; }

.mix-secretaria-continuity-text {
  margin: 0;
  color: #34343c;
  font-size: 12.5px;
  font-weight: 550;
  line-height: 1.45;
  overflow-wrap: anywhere;
}

.mix-secretaria-continuity-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  min-width: 0;
}

.mix-secretaria-continuity-action {
  flex: 1 1 auto;
  min-width: 0;
  min-height: 44px;
  box-sizing: border-box;
  padding: 9px 12px;
  border: 1px solid rgba(52, 57, 223, .28);
  border-radius: 10px;
  background: #fff;
  color: #2b30bd;
  font: 650 12px/1.25 Inter, Arial, sans-serif;
  cursor: pointer;
  transition: background-color 160ms ease, border-color 160ms ease;
}

.mix-secretaria-continuity-action:hover {
  border-color: rgba(52, 57, 223, .5);
  background: #f4f4ff;
}

.mix-secretaria-continuity-action:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

/* O agendamento nasce da conversa. Só quando há um horário escolhido ele
   cresce para um único resumo acionável, sem trilho, score ou formulário de
   descoberta concorrendo com o chat. */
.mix-secretaria-message.is-scheduling {
  width: calc(100% - 36px);
  max-width: calc(100% - 36px);
}

.mix-secretaria-conversation-card {
  box-sizing: border-box;
  width: 100%;
  min-width: 0;
  padding: 14px;
  overflow: hidden;
}

.mix-secretaria-summary-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  min-width: 0;
  gap: 10px;
  margin-bottom: 11px;
}

.mix-secretaria-summary-heading > div {
  min-width: 0;
}

.mix-secretaria-summary-heading .mix-secretaria-booking-title {
  margin: 3px 0 0;
  line-height: 1.35;
}

.mix-secretaria-summary-kicker {
  display: block;
  color: var(--secretaria-cobalt-dark);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .055em;
  line-height: 1.3;
  text-transform: uppercase;
}

.mix-secretaria-summary-adjust {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  box-sizing: border-box;
  margin: -7px -7px 0 0;
  padding: 7px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: var(--secretaria-cobalt-dark);
  font: inherit;
  font-size: 11px;
  font-weight: 750;
  cursor: pointer;
}

.mix-secretaria-summary-adjust:hover {
  background: rgba(120, 57, 238, .08);
}

.mix-secretaria-summary-adjust:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 1px;
}

.mix-secretaria-summary-topics {
  display: grid;
  min-width: 0;
  gap: 7px;
  margin: 0 0 13px;
  padding: 0;
  list-style: none;
}

.mix-secretaria-summary-topics > li {
  position: relative;
  min-width: 0;
  box-sizing: border-box;
  padding: 9px 10px 9px 29px;
  border: 1px solid rgba(37, 45, 204, .1);
  border-radius: 9px;
  background: rgba(37, 45, 204, .035);
  color: #34343c;
  font-size: 12px;
  font-weight: 600;
  line-height: 1.42;
  overflow-wrap: anywhere;
  animation: mix-secretaria-summary-reveal 260ms ease-out both;
  animation-delay: calc(var(--summary-index, 0) * 45ms);
}

.mix-secretaria-summary-topics > li::before {
  content: "✓";
  position: absolute;
  top: 9px;
  left: 10px;
  color: var(--secretaria-cobalt-dark);
  font-size: 11px;
  font-weight: 850;
}

.mix-secretaria-summary-logistics {
  margin-bottom: 13px;
  padding: 11px 0;
  border-top: 1px solid var(--secretaria-border);
  border-bottom: 1px solid var(--secretaria-border);
}

.mix-secretaria-summary-privacy {
  margin: -2px 0 11px;
  color: #686873;
  font-size: 10.5px;
  line-height: 1.45;
}

@keyframes mix-secretaria-summary-reveal {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

.mix-secretaria-mail-status {
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  align-items: start;
  gap: 9px;
  margin-top: 10px;
  padding: 10px 11px;
  border: 1px solid rgba(138, 51, 36, .2);
  border-radius: 9px;
  background: #fff8ee;
  color: #703621;
  overflow-wrap: anywhere;
}

.mix-secretaria-mail-status[data-mail-status="accepted"] {
  border-color: rgba(28, 107, 63, .2);
  background: #f1faf5;
  color: #185b37;
}

.mix-secretaria-mail-status[data-mail-status="waiting_for_meet"],
.mix-secretaria-mail-status[data-mail-status="uncertain"],
.mix-secretaria-mail-status[data-mail-status="retrying"] {
  border-color: rgba(103, 72, 20, .2);
  background: #fff9ea;
  color: #674814;
}

.mix-secretaria-mail-status > svg {
  width: 22px;
  height: 22px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.55;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.mix-secretaria-mail-status > span {
  display: grid;
  min-width: 0;
  gap: 2px;
}

.mix-secretaria-mail-status-label {
  font-size: 12px;
  line-height: 1.35;
}

.mix-secretaria-mail-status small {
  font-size: 11.5px;
  line-height: 1.42;
  color: inherit;
}

.mix-secretaria-mail-status:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-booking-link {
  display: inline-block;
  margin-top: 8px;
  color: #252dcc;
  font-size: 12px;
  font-weight: 700;
  text-decoration: none;
  overflow-wrap: anywhere;
}
.mix-secretaria-booking-link:hover { text-decoration: underline; text-underline-offset: 3px; }

.mix-secretaria-scheduling .mix-secretaria-booking-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  box-sizing: border-box;
  width: 100%;
  min-height: 44px;
  margin-top: 8px;
  padding: 8px 12px;
  border: 1px solid rgba(37, 45, 204, .22);
  border-radius: 9px;
  background: rgba(37, 45, 204, .045);
  text-align: center;
  transition: background-color 180ms ease, border-color 180ms ease, color 180ms ease;
}

.mix-secretaria-scheduling .mix-secretaria-booking-meet-link {
  border-color: var(--secretaria-cobalt);
  background: var(--secretaria-cobalt);
  color: #fff;
}

.mix-secretaria-scheduling .mix-secretaria-booking-link:hover {
  border-color: var(--secretaria-cobalt);
  background: rgba(37, 45, 204, .09);
  text-decoration: none;
}

.mix-secretaria-scheduling .mix-secretaria-booking-meet-link:hover {
  background: var(--secretaria-cobalt-dark);
  color: #fff;
}

.mix-secretaria-scheduling .mix-secretaria-whatsapp-link {
  border-color: rgba(22, 112, 65, .3);
  background: rgba(22, 112, 65, .07);
  color: #17653d;
}

.mix-secretaria-scheduling .mix-secretaria-booking-link:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-mail-retry { margin-top: 8px; }

.mix-secretaria-citations {
  display: grid;
  gap: 6px;
  margin-top: 10px;
}
.mix-secretaria-citations a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #252dcc;
  font-size: 12px;
  font-weight: 700;
  text-decoration: none;
}
.mix-secretaria-citations a:hover { text-decoration: underline; text-underline-offset: 3px; }

.mix-secretaria-message-action {
  display: inline-flex;
  align-items: center;
  min-height: 36px;
  margin-top: 9px;
  padding: 0 12px;
  border: 1px solid currentColor;
  border-radius: 999px;
  background: transparent;
  color: inherit;
  font: 700 11.5px/1 Inter, Arial, sans-serif;
  cursor: pointer;
}

.mix-secretaria-message-action:focus-visible { outline: 3px solid var(--secretaria-focus); outline-offset: 2px; }

.mix-secretaria-typing {
  margin-bottom: 0;
}
.mix-secretaria-typing[hidden] { display: none !important; }
.mix-secretaria-typing-bubble {
  width: 55px;
  min-height: 38px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  border: 1px solid rgba(23, 23, 29, .08);
  border-radius: 5px 15px 15px 15px;
  background: #fff;
}
.mix-secretaria-typing-bubble i {
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: #777985;
  animation: mix-secretaria-typing 1s ease-in-out infinite;
}
.mix-secretaria-typing-bubble i:nth-child(2) { animation-delay: 120ms; }
.mix-secretaria-typing-bubble i:nth-child(3) { animation-delay: 240ms; }

.mix-secretaria-dock {
  flex: 0 0 auto;
  border-top: 1px solid var(--secretaria-border);
  background: #fff;
}

.mix-secretaria-learn-action,
.mix-secretaria-meeting-action {
  width: calc(100% - 28px);
  min-height: 46px;
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr) 16px;
  align-items: center;
  gap: 10px;
  margin: 12px 14px 0;
  padding: 0 14px;
  border: 1px solid rgba(52, 60, 237, .18);
  border-radius: 12px;
  background: rgba(52, 60, 237, .06);
  color: #252dcc;
  font: 700 12.5px/1.2 Inter, Arial, sans-serif;
  text-align: left;
  cursor: pointer;
  transition: background-color 180ms ease, border-color 180ms ease, color 180ms ease;
  touch-action: manipulation;
}

.mix-secretaria-learn-action:hover,
.mix-secretaria-meeting-action:hover {
  border-color: var(--secretaria-cobalt);
  background: var(--secretaria-cobalt);
  color: #fff;
}

.mix-secretaria-learn-action:focus-visible,
.mix-secretaria-meeting-action:focus-visible {
  outline: 3px solid var(--secretaria-focus);
  outline-offset: 2px;
}

.mix-secretaria-learn-action svg,
.mix-secretaria-meeting-action svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.mix-secretaria-learn-action .mix-secretaria-meeting-arrow,
.mix-secretaria-meeting-action .mix-secretaria-meeting-arrow {
  width: 16px;
  height: 16px;
}

/* Empilhados como no cartão compacto. O de reunião permanece o último antes do
   composer — essa vizinhança é contrato antigo do painel —, então o atalho de
   conhecer o SOCEO entra acima e o respiro entre os dois encolhe para o dock
   não crescer duas vezes. */
.mix-secretaria-learn-action + .mix-secretaria-meeting-action {
  margin-top: 8px;
}

/* Companheiro, não concorrente: o de reunião mantém o tom cobalto cheio e o de
   conhecer fica em superfície neutra até o hover. */
.mix-secretaria-learn-action {
  border-color: var(--secretaria-border);
  background: var(--secretaria-soft);
  color: var(--secretaria-ink);
}

.mix-secretaria-composer-wrap {
  flex: 0 0 auto;
  padding: 10px 14px 0;
  border: 0;
  background: #fff;
}

.mix-secretaria-input-label {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  white-space: nowrap;
}

.mix-secretaria-composer {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 44px;
  align-items: center;
  gap: 8px;
  min-height: 52px;
  padding: 4px 4px 4px 14px;
  border: 1px solid rgba(52, 60, 237, .54);
  border-radius: 13px;
  background: #fff;
  box-shadow: 0 0 0 0 var(--secretaria-focus);
  transition: border-color 180ms ease, box-shadow 180ms ease;
}
.mix-secretaria-composer:focus-within {
  border-color: var(--secretaria-cobalt);
  box-shadow: 0 0 0 3px rgba(120, 57, 238, .11);
}

.mix-secretaria-input {
  width: 100%;
  min-height: 45px;
  max-height: 88px;
  resize: none;
  overflow-y: auto;
  padding: 10px 0;
  border: 0;
  outline: 0;
  background: transparent;
  color: #202027;
  font: 450 14px/1.42 Inter, Arial, sans-serif;
}
.mix-secretaria-input::placeholder { color: var(--secretaria-muted); }
.mix-secretaria-input:disabled { opacity: .55; cursor: not-allowed; }

.mix-secretaria-send {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  padding: 0;
  border: 0;
  border-radius: 11px;
  background: var(--secretaria-cobalt);
  color: #fff;
  cursor: pointer;
  transition: background-color 180ms ease, transform 180ms ease, opacity 180ms ease;
  touch-action: manipulation;
}
.mix-secretaria-send:hover { background: var(--secretaria-cobalt-dark); transform: translateY(-1px); }
.mix-secretaria-send:active { transform: scale(.96); }
.mix-secretaria-send:disabled { opacity: .45; cursor: not-allowed; transform: none; }
.mix-secretaria-send:focus-visible { outline: 3px solid var(--secretaria-focus); outline-offset: 3px; }
.mix-secretaria-send svg { width: 19px; height: 19px; fill: none; stroke: currentColor; stroke-width: 1.9; stroke-linecap: round; stroke-linejoin: round; }

.mix-secretaria-privacy {
  margin: 0;
  padding: 9px 14px 12px;
  color: var(--secretaria-muted);
  font-size: 10.5px;
  line-height: 1.4;
  background: #fff;
}

.mix-secretaria-live {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  overflow: hidden !important;
  clip: rect(0 0 0 0) !important;
  clip-path: inset(50%) !important;
  white-space: nowrap !important;
}

@keyframes mix-secretaria-pulse {
  0% { opacity: .58; transform: scale(.9); }
  72%, 100% { opacity: 0; transform: scale(1.32); }
}

@keyframes mix-secretaria-message-in {
  from { opacity: 0; transform: translateY(8px) scale(.98); }
  to { opacity: 1; transform: none; }
}

@keyframes mix-secretaria-typing {
  0%, 70%, 100% { opacity: .35; transform: translateY(0); }
  35% { opacity: 1; transform: translateY(-3px); }
}

@media (max-width: 600px), (max-height: 600px) and (hover: none) and (pointer: coarse) {
  .mix-secretaria-compact {
    right: max(12px, env(safe-area-inset-right));
    bottom: calc(max(16px, env(safe-area-inset-bottom)) + 64px);
    left: max(12px, env(safe-area-inset-left));
    width: auto;
    max-width: none;
    transform-origin: 88% 100%;
  }

  body.mix-secretaria-in-hero .mix-secretaria-compact {
    top: calc(72px + env(safe-area-inset-top));
    right: max(12px, env(safe-area-inset-right));
    bottom: auto;
    left: max(12px, env(safe-area-inset-left));
  }

  body.mix-secretaria-in-hero .mix-secretaria-launcher {
    top: 14px;
    right: 14px;
    bottom: auto;
    width: 48px;
    height: 48px;
  }

  body.mix-secretaria-mounted.mix-secretaria-in-hero .mix-skip-cta {
    top: 14px;
    right: 74px;
    bottom: auto;
    width: auto;
    min-width: 0;
    height: 48px;
    padding-inline: 17px;
  }

  .mix-secretaria-launcher {
    right: max(16px, env(safe-area-inset-right));
    bottom: max(16px, env(safe-area-inset-bottom));
    width: 52px;
    height: 52px;
  }

  body.mix-secretaria-open .mix-secretaria-launcher,
  body.mix-secretaria-open.mix-secretaria-in-hero .mix-secretaria-launcher {
    top: calc(12px + env(safe-area-inset-top));
    right: max(12px, env(safe-area-inset-right));
    bottom: auto;
    z-index: 2000003;
    width: 48px;
    height: 48px;
  }

  .mix-secretaria-panel,
  body.mix-secretaria-in-hero .mix-secretaria-panel {
    inset: 0;
    width: 100%;
    height: 100dvh;
    min-height: 0;
    max-height: none;
    border: 0;
    border-radius: 0;
    transform: translateY(18px);
    transform-origin: 50% 100%;
  }

  body.mix-secretaria-open .mix-secretaria-panel { transform: translateY(0); }

  .mix-secretaria-header {
    min-height: calc(84px + env(safe-area-inset-top));
    padding-top: calc(10px + env(safe-area-inset-top));
    padding-left: max(14px, env(safe-area-inset-left));
    padding-right: max(12px, env(safe-area-inset-right));
  }

  body.mix-secretaria-open .mix-secretaria-header {
    padding-right: calc(max(12px, env(safe-area-inset-right)) + 58px);
  }

  .mix-secretaria-log { padding: 16px 14px 22px; }
  .mix-secretaria-message { max-width: 90%; font-size: 14px; }
  .mix-secretaria-message.is-scheduling {
    width: calc(100% - 36px);
    max-width: calc(100% - 36px);
  }
  .mix-secretaria-conversation-card { padding: 13px 12px; }
  .mix-secretaria-summary-heading {
    align-items: flex-start;
    gap: 7px;
  }
  .mix-secretaria-summary-adjust {
    max-width: 82px;
    line-height: 1.2;
    text-align: center;
  }
  .mix-secretaria-input { font-size: 16px; }
  .mix-secretaria-privacy { padding-bottom: calc(12px + env(safe-area-inset-bottom)); }
}

@media (prefers-reduced-motion: reduce) {
  .mix-secretaria-launcher,
  .mix-secretaria-compact,
  .mix-secretaria-compact-cta,
  .mix-secretaria-panel,
  .mix-secretaria-close,
  .mix-secretaria-send,
  .mix-secretaria-meeting-action,
  .mix-secretaria-learn-action,
  .mix-secretaria-message,
  .mix-secretaria-scheduling-slots > button,
  .mix-secretaria-option,
  .mix-secretaria-continuity-action,
  .mix-secretaria-summary-adjust,
  .mix-secretaria-summary-topics > li,
  .mix-secretaria-scheduling .mix-secretaria-booking-link,
  .mix-secretaria-mail-retry,
  .mix-secretaria-composer {
    animation: none !important;
    transition: none !important;
  }

  .mix-secretaria-launcher::before,
  .mix-secretaria-typing-bubble i { animation: none !important; }
}